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eStrataHub

For your convenience, Touchstone Property Management now offers the eStrataHub electronic document delivery service from Access Point information Canada (APIC) to process requests for strata documents.

eStrataHUB


PLEASE NOTE: Effective from January 18, 2016 all forms must be requested via eStrataHub.

INSTRUCTIONS FOR USE:


Using a credit card:

  1. Go to Access Point Information Canada (APIC) at www.apicanada.com and "Register" an account (registration and activation just takes a few minutes).
  2. Once you have registered an APIC account, click on the eStrataHub link on the APIC homepage.
  3. After you have signed in you can proceed to place your order.

Using BC OnLine:

  1. Go to BC OnLine at www.bconline.gov.bc.ca and log in.  If you do not have an account with BC Online, click the "Register" button.
  2. Once you have registered a BCOL account, log in and select eStrataHub from their menu.
  3. After selecting eStrataHub you can proceed to place your order.
Request For Proposal
Use this form to request for a proposal to manage your property.

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Strata Client Survey
Fill out and send us this form to let us know how we're doing.

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General Forms

Form K - Notice of
Tenant's Responsibilities
Use this form if you are an owner renting your condo unit to a tenant and fulfilling the Strata Property Act requirements to notify the Strata Corporation. Send to Touchstone's office.

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Owner Emergency and Data
Information Form
Complete this form to ensure that we have emergency contact numbers in case you are absent and issues arise. This will also ensure prompt delivery of important notices, minutes, bylaws, rules, strata news, and maintenance schedules.

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Bylaw / Rule Violation
Complaint Protocol and Form
This form provides step-by-step instructions to file your bylaws/rules violation complaints.

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Strata Pre-Authorized
Debit (PAD) Agreement
Use this form if you are an owner notifying us of your banking information in order to automatically pay your strata fees, parking, miscellaneous charges of any kind like NSF fees and catch-up of any strata fees outstanding each month.

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Pre-Authorized Debit
Cancellation Notice
Use this form if you would like to cancel your existing pre-authorized debit plan.

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